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Hire a House Manager in 24 Hours

Pre-vetted candidates from our exclusive network. No upfront fees.

1,500+ Successful Placements
No Upfront Fees
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Successful Placements
500+
Satisfied Clients
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Years Experience
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Why Clients Choose Us for House Manager Recruitment

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As the leading recruitment agency for private household staff, Lighthouse Careers has spent over 20 years perfecting the art of matching exceptional House Managers with ultra-high-net-worth families worldwide. We understand that finding a House Manager who can seamlessly orchestrate complex household operations while maintaining the highest standards of discretion isn't just challenging—it's critical to your family's comfort and privacy. Our success-fee model means you only pay when you hire the perfect candidate, and our comprehensive vetting process ensures every shortlisted professional meets your exacting standards.

About the House Manager Role

Understanding the House Manager Role

In the world of ultra-high-net-worth household management, the House Manager serves as the operational backbone of private estates, managing properties worth tens of millions while coordinating teams that can exceed 20 staff members. This role has evolved dramatically over the past decade, transforming from a traditional butler position into a sophisticated operations executive who combines hospitality expertise with business acumen.

The Modern House Manager

Today's House Managers are strategic thinkers who oversee multi-million dollar household budgets, implement cutting-edge smart home technologies, and maintain properties across multiple continents. They work in environments where a single artwork might be worth more than most people's homes, where security protocols rival those of government facilities, and where the margin for error is essentially zero.

What distinguishes an exceptional House Manager from merely competent ones is their ability to anticipate needs before they're expressed, solve problems invisibly, and maintain absolute discretion while managing complex interpersonal dynamics. The best House Managers possess an almost supernatural ability to keep a household running so smoothly that principals never need to think about operational details—everything simply works.

The Impact of Excellence

A truly exceptional House Manager can transform a household's efficiency by 40-60%, reducing principal involvement in daily operations from hours to minutes per week. They create systems that self-perpetuate, build teams that self-manage, and establish vendor relationships that deliver consistently exceptional results. In estates where time is the ultimate luxury, a great House Manager literally creates hours of freedom for their employers.

Common Hiring Challenges

The challenge in hiring House Managers lies not just in finding someone with the right skills, but in identifying candidates who can navigate the unique pressures of private service. Many employers struggle with candidates who have hospitality experience but lack the business sophistication required for modern estate management, or those with corporate backgrounds who can't adapt to the intimate nature of private service.

This is why specialized recruitment is essential. The House Manager role requires someone who can manage a £2 million renovation project in the morning, coordinate a 200-person charity gala in the afternoon, and ensure the principal's favorite orchids are perfectly arranged by evening—all while maintaining complete confidentiality about every aspect of the household's operations.

Key Responsibilities

Core Responsibilities of a House Manager

Daily Operations Management

House Managers orchestrate the daily rhythm of properties that function more like boutique hotels than traditional homes. They conduct morning briefings with department heads, review overnight security reports, inspect all public and private areas for presentation standards, and coordinate the day's service schedule. This includes managing staff rotations, overseeing meal service timing, coordinating transportation schedules, and ensuring all household systems operate flawlessly.

Staff Leadership and Development

Leading teams of 5-25 staff members requires sophisticated management skills. House Managers recruit, train, and mentor household staff, conduct performance evaluations, manage scheduling to ensure 24/7 coverage when needed, and resolve conflicts while maintaining team cohesion. They create and update household manuals, implement training programs, and ensure all staff maintain the family's standards for service, discretion, and professionalism.

Financial and Administrative Oversight

Managing household budgets that can exceed £5 million annually demands meticulous attention to detail. House Managers oversee all household expenditures, negotiate vendor contracts, manage insurance policies, coordinate with family offices on financial reporting, and implement cost-saving measures without compromising quality. They maintain detailed inventories of valuable items, coordinate annual audits, and ensure all documentation meets both family and legal requirements.

Property and Asset Management

Maintaining properties worth tens of millions requires proactive management. House Managers coordinate preventive maintenance schedules, oversee renovation projects, manage relationships with contractors and specialists, ensure compliance with local regulations, and maintain detailed records of all property improvements. They also manage art collections, wine cellars, vehicle fleets, and other valuable assets, coordinating with specialists for proper care and documentation.

Event and Guest Management

From intimate family dinners to 500-person galas, House Managers ensure every event reflects the family's standards. They coordinate with event planners, manage vendor relationships, oversee setup and execution, and ensure security protocols are maintained throughout. For houseguests, they coordinate arrival logistics, prepare comprehensive welcome packages, ensure dietary and personal preferences are met, and manage all aspects of the guest experience.

Qualifications & Skills

Essential Qualifications and Skills

Required Certifications and Education

While formal education requirements vary, most employers prefer House Managers with bachelor's degrees in hospitality management, business administration, or related fields. Professional certifications add significant value, including the International Guild of Professional Butlers certification, Certified Household Manager (CHM) designation, or specialized training from institutions like The International Butler Academy or Starkey International.

Experience Levels and Career Progression

Entry-level House Managers typically have 3-5 years of experience in luxury hospitality or as assistant house managers, commanding salaries of £45,000-£65,000. Mid-level professionals with 5-10 years of experience managing private households earn £65,000-£100,000, while senior House Managers with 10+ years of experience in ultra-high-net-worth households can command £100,000-£180,000 or more, particularly for complex multi-property roles.

Essential Hard Skills

Technical competencies are non-negotiable in modern household management. House Managers must be proficient in household management software (EstateSpace, ResidentPorter), smart home technologies (Crestron, Lutron, Savant), financial management systems, and project management tools. They need working knowledge of building systems (HVAC, security, pools), wine cellar management, art handling protocols, and often multiple languages for international households.

Critical Soft Skills

The intangible qualities often matter most. Exceptional House Managers possess unimpeachable discretion, managing sensitive information about some of the world's most private individuals. They demonstrate cultural sophistication, adapting seamlessly to different social contexts and international environments. Emotional intelligence is crucial for managing diverse teams and navigating family dynamics. They must remain calm under extreme pressure, solve problems creatively, and maintain flexibility when plans change at a moment's notice.

Red Flags in House Manager Candidates

Employers should be wary of candidates who speak negatively about previous employers, show any tendency toward gossip, or seem overly impressed by wealth. Other warning signs include rigid thinking, inability to accept feedback, poor financial management history, or any indication of boundary issues. The best House Managers maintain professional distance while providing warm, personalized service—those who become too familiar or remain too aloof rarely succeed long-term.

Salary Overview

House Manager Salary Expectations

Global Salary Ranges

House Manager compensation varies significantly based on location, property complexity, and family requirements. In London, salaries range from £50,000 for entry-level positions in single-property households to £150,000+ for senior managers overseeing multiple estates. New York positions typically offer $75,000-$200,000, while locations like Monaco and Dubai can exceed these ranges due to tax advantages and competitive markets. Remote or traveling positions often command 20-30% premiums due to lifestyle demands.

Factors Affecting Compensation

Several variables influence House Manager salaries beyond basic experience. Managing multiple properties can add £20,000-£40,000 to base compensation. Households with 15+ staff typically pay 25-40% more than those with smaller teams. Specialized skills like sommelier certification, security training, or yacht management experience command premiums. Language skills are increasingly valuable, with multilingual House Managers earning 15-25% more in international households.

Comprehensive Benefits Packages

Beyond base salary, House Manager packages often include substantial benefits. Live-in positions typically provide luxury accommodation valued at £25,000-£60,000 annually. Health insurance, including private medical care, adds £5,000-£15,000 in value. Many positions include use of vehicles, international travel opportunities, annual bonuses of 10-25%, and pension contributions. Educational allowances for professional development are increasingly common, with progressive employers investing £5,000-£10,000 annually in their House Manager's continued training.

Lighthouse Salary Benchmarking

Our recruitment consultants provide detailed compensation analysis based on current market conditions, property requirements, and candidate qualifications. We analyze recent placements, industry surveys, and regional variations to ensure your offer attracts top talent while maintaining market appropriateness. This data-driven approach has helped our clients secure exceptional House Managers while avoiding the costly mistake of over or under-pricing positions.

Our Hiring Process

The Lighthouse Hiring Process

Step 1: Initial Consultation (15-30 minutes)

Your journey begins with a confidential consultation with one of our senior recruiters who specializes in household management positions. During this focused session, we explore your household's unique requirements, from property details and team structure to family preferences and cultural considerations. We discuss salary expectations, ideal start dates, and any specific challenges you've faced with previous House Managers. This conversation forms the foundation of our targeted search strategy.

Step 2: Search Activation

Within hours of our consultation, we activate our proprietary network of pre-vetted House Manager candidates. Our database includes over 2,000 household management professionals who've already passed initial screening. We also conduct targeted outreach to passive candidates who match your requirements but aren't actively seeking new positions. Our recruiters leverage relationships built over 20 years to identify candidates who would be perfect for your household but might not respond to traditional job postings.

Step 3: Shortlist Delivery (24-48 hours)

You'll receive a curated shortlist of 3-5 exceptional candidates within 24-48 hours. Each candidate profile includes comprehensive background information, verified employment history, skills assessment results, and our recruiter's detailed notes on why they're suited to your position. We only present candidates who meet every essential requirement and have expressed genuine interest in your opportunity.

Step 4: Interview Coordination

We manage all interview logistics, arranging times that work with your schedule whether you're in London, sailing in the Caribbean, or traveling internationally. For international candidates, we coordinate video interviews and can arrange in-person meetings in convenient locations. We provide interview guidance and question suggestions tailored to assess the specific competencies crucial for your household.

Step 5: Comprehensive Vetting

Once you've identified preferred candidates, we conduct exhaustive background verification including criminal records checks across all countries of residence, detailed reference checks with previous employers, financial probity assessment, and verification of all certifications and qualifications. Our seven-step vetting process exceeds industry standards and provides complete confidence in your hiring decision.

Step 6: Offer and Onboarding Support

We facilitate offer negotiations, ensuring terms are clearly understood and documented. Our support continues through the onboarding process, with check-ins at 30, 60, and 90 days to ensure successful integration. Should any challenges arise, our team provides guidance to both you and your new House Manager to ensure long-term success.

Why Choose Lighthouse

Why Leading Families Choose Lighthouse

Unmatched Specialization

Unlike generalist recruitment agencies that occasionally place household staff, Lighthouse Careers exclusively focuses on private household recruitment. Our consultants understand the unique dynamics of ultra-high-net-worth households because many have worked in senior positions within family offices and private estates. This insider perspective means we grasp nuances that others miss—from the importance of chemical-free cleaning preferences to managing relationships with family office executives.

Risk-Free Success-Fee Model

Our confidence in our process allows us to work on a pure success-fee basis. You pay nothing upfront, no retainers, no advertising costs, no screening fees. You only pay when you hire a candidate who starts work in your household. This alignment of interests ensures we're motivated to find not just any candidate, but the right candidate who will thrive in your specific environment.

Industry-Leading Replacement Guarantee

We stand behind every placement with a comprehensive replacement guarantee. If your House Manager doesn't work out within the guarantee period, we'll find a replacement at no additional cost. This isn't just about financial protection—it's about our commitment to long-term success. Our replacement rate is under 5%, compared to industry averages of 15-20%, because our vetting process identifies candidates who will genuinely succeed in your household.

Exclusive Candidate Network

Our network includes House Managers you won't find through other channels. Many of the best household professionals work exclusively with Lighthouse because they trust our discretion and appreciate our understanding of their career goals. We maintain relationships with alumni from top butler schools, former military personnel transitioning to private service, and established House Managers seeking carefully selected new opportunities.

Speed Without Compromise

While we can deliver qualified candidates within 24-48 hours, speed never comes at the expense of quality. Our efficiency comes from maintaining an active pipeline of pre-vetted candidates and having recruiters who can quickly assess fit. When a royal family needed an House Manager for their newly acquired estate with just 72 hours notice, we successfully placed a candidate who's still with them four years later.

How It Works

Our streamlined process gets you qualified House Manager candidates fast.

01

Share Your Requirements

Tell us about your household or yacht, the role you need filled, and your specific requirements.

02

Receive Matched Candidates

We search our network and present a shortlist of pre-vetted candidates within 24 hours.

03

Interview & Hire

Meet your candidates, conduct interviews, and make your selection with our full support.

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We place House Manager professionals across 17 countries worldwide

House Manager Resources

Learn More About Hiring a House Manager

Comprehensive guides and resources to help you make the right hire

4.9★
Client Rating
500+
Satisfied Clients
1,500+
Successful Placements
20+
Years Experience

Trusted by Industry Leaders

Hear from clients and professionals who've worked with us

I wanted to say a few words of thanks for your all your time and efforts over the past few years. You and your team has always been a massive help in trying to help find us the right candidate for the right job in this ever expanding and delicate industry.
Tom Filby
Tom Filby
Captain M/Y Axioma
I've had the pleasure of knowing Milica, and using her recruitment services for many years. Her attention to what I'm looking for in a crew member, fast response and flexibility and understanding of feedback has always impressed me.
Carl Westerlund
Carl Westerlund
Captain 101m M/Y
Milica is always my first call when looking for new crew. She helped me get my first command 3 years ago and ever since has supplied me with great candidates for all positions onboard.
Mark Sinnatt
Mark Sinnatt
Captain M/Y GLOBAL
Working with Lighthouse has been a game-changer for our estate staffing. Their understanding of the unique requirements for private household positions is unmatched.
PC
Private Client
Family Office, London
The team at Lighthouse found us an exceptional House Manager who has transformed how our properties operate. Their vetting process gave us complete confidence in our hire.
EO
Estate Owner
Multi-property Portfolio
Professional, discreet, and incredibly efficient. Lighthouse understood exactly what we needed and delivered outstanding candidates within days.
MC
Management Company
Yacht Management

Trusted by Leading Yacht Owners & Management Companies

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N&J

Frequently Asked Questions

Common questions about hiring a House Manager

1What's included in your recruitment service?

Our comprehensive recruitment service includes an initial consultation to understand your exact requirements, access to our exclusive network of pre-vetted House Manager candidates, shortlist delivery within 24-48 hours, interview coordination and logistics support, thorough background checks and reference verification, offer negotiation assistance, and ongoing support through the onboarding period. We operate on a success-fee basis—you only pay when your new House Manager starts work. Our replacement guarantee provides additional security, offering a free replacement if the placement doesn't work out within the guarantee period.

2How long does the hiring process take?

We deliver your first shortlist of pre-vetted House Manager candidates within 24-48 hours of our initial consultation. Most clients conduct interviews within the first week and make hiring decisions within 10-14 days. The complete timeline from initial contact to your House Manager starting work typically ranges from 2-4 weeks, though we can expedite this for urgent requirements. The timeline can vary based on factors like international visa requirements, notice periods, and your interview availability. Our record for emergency placement is 72 hours from first contact to start date, though we recommend allowing adequate time for thorough vetting when possible.

3What qualifications should a House Manager have?

Ideal House Manager qualifications vary by household needs but typically include 5+ years of experience in luxury hospitality or private household management. Many employers value formal training from butler schools (International Butler Academy, Starkey International) or certifications like Certified Household Manager (CHM). Essential skills include budget management, staff leadership, vendor management, and proficiency with household management technology. Language skills are increasingly important, especially for international households. However, the most critical qualifications are often intangible: absolute discretion, cultural sophistication, problem-solving ability, and emotional intelligence. Our recruiters help you prioritize requirements based on your specific needs.

4What is your replacement guarantee?

Our replacement guarantee provides complete peace of mind with your hiring decision. If your House Manager doesn't work out within the guarantee period (length depends on position level), we'll find a replacement at no additional cost. This includes situations where the candidate resigns, is terminated, or mutually agrees the position isn't the right fit. Our guarantee reflects our confidence in our vetting process—fewer than 5% of our placements require replacement, compared to industry averages of 15-20%. The guarantee covers our professional fee only; you remain responsible for candidate salary and benefits during their employment.

5How do you vet House Manager candidates?

Our seven-step vetting process is the most comprehensive in the industry. We conduct in-depth behavioral interviews assessing both technical competencies and soft skills crucial for private service. Background checks include criminal records across all countries of residence, credit history, and litigation searches. We verify all employment history, speaking directly with previous employers about performance, reliability, and discretion. Educational credentials and professional certifications are authenticated. We use validated psychometric assessments to evaluate personality fit and working style. For finalist candidates, we can arrange practical assessments or trial days. This rigorous process eliminates 94% of initial applicants, ensuring only exceptional candidates reach your shortlist.

6What salary should I expect to pay a House Manager?

House Manager compensation varies significantly based on experience level, responsibilities, location, and specific requirements of the role. During our initial consultation, we provide detailed salary benchmarking tailored to your specific situation and market conditions. This ensures your offer is competitive enough to attract quality candidates while remaining aligned with current market rates. We draw on our extensive placement experience to advise on the full compensation package including benefits, accommodation, and other factors that influence candidate decisions.

7Do you help with visa/work permits?

Yes, we have extensive experience navigating international employment requirements. We work with immigration specialists in major markets to facilitate work permits and visas for household staff. Our team can advise on visa categories appropriate for House Managers, typical processing timelines, and documentation requirements. We maintain relationships with immigration attorneys who understand the unique aspects of private household employment. While we don't provide legal services directly, we coordinate with your chosen immigration counsel and ensure candidates understand visa requirements before proceeding. Many of our candidates already have right-to-work status in multiple countries, which we verify during our vetting process.

8Can you find House Manager candidates for specific locations?

Lighthouse recruits House Managers for positions worldwide, with particular strength in major markets like London, New York, Los Angeles, Miami, Monaco, Dubai, and Geneva. Our global network includes candidates willing to relocate for the right opportunity, and we maintain partnerships with trusted agencies in emerging markets. For remote estates or unique locations, we identify candidates with relevant experience and adventurous spirits. We're experienced in recruiting for challenging locations, from Scottish highlands estates to Caribbean islands. Our success comes from matching candidates' lifestyle preferences with your location's realities, ensuring long-term retention even in isolated settings.

9What if I need to hire urgently?

Lighthouse excels at urgent placements without compromising quality. Our database of pre-vetted candidates means we can present qualified House Managers within 24 hours for truly urgent needs. We maintain relationships with excellent House Managers who can start on short notice, including those between positions or available for temporary-to-permanent arrangements. Our record for emergency placement is 72 hours from initial contact to start date. However, we'll be honest if your requirements and timeline create conflicts—we won't compromise our vetting standards just to fill a position quickly. For planned urgency, we recommend allowing at least two weeks for optimal results.

10How do I get started?

Starting your House Manager search is simple. Contact our team via phone or email to schedule a confidential consultation with a senior recruiter who specializes in household management positions. This 15-30 minute conversation will explore your household's specific needs, timeline, and any challenges you've faced with previous hires. Within 24-48 hours, you'll receive a curated shortlist of exceptional, pre-vetted candidates. There's no cost or obligation until you hire a candidate. Our consultants are available seven days a week to accommodate your schedule, and we can begin the search process immediately after our initial discussion.

11What types of households do House Managers work in?

House Managers work in diverse settings, from single-family penthouses to estates with multiple properties spanning continents. They manage urban residences where discretion among neighbors is crucial, country estates requiring agricultural knowledge, and vacation properties needing seasonal management expertise. Some oversee fully-staffed households with 20+ employees, while others work as sole staff members coordinating outside vendors. We place House Managers in traditional formal households maintaining centuries-old protocols and in modern tech-enabled smart homes. The unifying factor is the need for someone who can manage complex operations while maintaining the principal's lifestyle preferences and privacy requirements.

12How do House Managers work with family offices?

Modern House Managers must seamlessly integrate with family office operations, acting as the on-site operational arm for property matters. They provide detailed reporting on household expenditures, coordinate with family office executives on budgets and major purchases, and ensure household operations align with broader family governance structures. Strong House Managers understand financial reporting requirements, maintain audit-ready records, and can interface professionally with CPAs, attorneys, and investment advisors. They balance family office oversight with day-to-day autonomy, knowing when to escalate decisions and when to act independently. Our candidates are screened for their ability to work within these sophisticated structures while maintaining appropriate boundaries.

Our Placement Guarantee

We're so confident in our matching process that we offer a replacement guarantee. If your placed House Manager doesn't meet expectations within the guarantee period, we'll find a replacement at no additional cost.

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